Patient Reviews
Patient Reviews
At Prime Family and Walk-In Clinic, we pride ourselves on delivering exceptional care to every patient. Our friendly and professional team is dedicated to making your visit as comfortable and efficient as possible. We invite you to read through the testimonials from our patients in Arcadia, CA to learn more about their experiences. Browse our reviews to discover why so many people trust us with their health.
"I recently had an appointment at prime walk in clinic with Dr kaur, and I couldn't be more satisfied with the care I received. From the moment I walked in, the staff was friendly and welcoming. The office was clean and well-organized, which put me at ease right away. They took me in within 5 minutes. No wait times. Dr kaur was thorough with examination and took the time to listen to all of my concerns. They explained my condition and treatment options clearly, making sure I understood everything before proceeding. Her professionalism and genuine concern for my well-being were evident throughout the visit.They do primary care and urgent care. You can walk in the same day. They do vaccines, IV hydration and blood draw in office. You don't have to go to lab. Dr kaur can also see pediatric patients. I highly recommend Dr kaur to anyone looking for a compassionate and knowledgeable healthcare provider. Thank you for providing such excellent care Dr Kaur!"
"I scheduled my kids' covid boosters here - they like the quiet, calm waiting room better than busy pharmacies. We were seen on time, and the nurse that administered the vaccines was great! She asked my daughter questions and talked with her to ease her anxiety. I'd come back again."
"I've been to this location twice for vaccinations. The parking lot is pretty big, even though there are a lot of medical offices in that building. Once inside, the staff is always very polite. I got a shot today and it didn't even hurt. My daughter also didn't react when the needle went in. I was bracing myself when she got her shot but found I didn't need to. Would definitely recommend."
"Came in for my Covid and flu vaccines for myself and my daughter. It was essy to make an appointment online. Staff was friendly and even took me a bit early."
"Brought my 18-month-old here for the first dose of her COVID vaccine and we had such a good experience that we came back for her 2nd dose even though it's 20 minutes away. The staff here are great. The provider is magical-- she was friendly and thoughtful, and she made my daughter feel so at ease that she didn't cry at all when she got her shot (she has flipped out every other time she's gotten shots). Will definitely visit again if we have urgent care needs!"
"We brought our four kids here to get the Covid vaccine for under 5. It was super easy to make an appointment. After check in it wasn't long before we were seen. The nurse was amazing, she was patient and kind administering the injections to the kids. And we were out of there in not time."
"Both of my kids got their COVID-19 vaccines at this clinic. The scheduling was easy through myturn.gove and once we got there it was a quick and easy process."
"I went here to get my Covid booster shot as well as the annual flu shot. Very staff was very courteous, competent and professional. Thank you."
"We are so grateful for this clinic—we made an appointment at the Rosemead location. Prime is one of the few clinics (in California, it seems) that could provide the most recent Covid boosters for our toddlers, our youngest being 2 years old. We called all over the Bay Area and Southern California, and the patience answering my questions and knowledge the staff had re: the CDC guidelines was so reassuring. They have convenient weekend hours and the staff and nurses were kind, knowledgeable and great with children. Over the phone and in person, very communicative! Thank you Prime!! We are fans of your clinics for life!"
"Got my Covid-19 booster here. The place was very clean and the staff were kind and professional. They take appointments and walk ins. Very satisfied!"
"Woah! Took my nine year old for a vaccine and it was a magical experience. She didn’t feel a thing and was shocked. She even exclaimed, I give this place five stars!” It’s not close to where we live but I will come here for her next vaccine appointment for sure."