Patient Reviews
Patient Reviews
At Prime Family and Walk-In Clinic, we pride ourselves on delivering exceptional care to every patient. Our friendly and professional team is dedicated to making your visit as comfortable and efficient as possible. We invite you to read through the testimonials from our patients in Arcadia, CA to learn more about their experiences. Browse our reviews to discover why so many people trust us with their health.
"I recently had an appointment at prime walk in clinic with Dr kaur, and I couldn't be more satisfied with the care I received. From the moment I walked in, the staff was friendly and welcoming. The office was clean and well-organized, which put me at ease right away. They took me in within 5 minutes. No wait times. Dr kaur was thorough with examination and took the time to listen to all of my concerns. They explained my condition and treatment options clearly, making sure I understood everything before proceeding. Her professionalism and genuine concern for my well-being were evident throughout the visit.They do primary care and urgent care. You can walk in the same day. They do vaccines, IV hydration and blood draw in office. You don't have to go to lab. Dr kaur can also see pediatric patients. I highly recommend Dr kaur to anyone looking for a compassionate and knowledgeable healthcare provider. Thank you for providing such excellent care Dr Kaur!"
"I scheduled my kids' covid boosters here - they like the quiet, calm waiting room better than busy pharmacies. We were seen on time, and the nurse that administered the vaccines was great! She asked my daughter questions and talked with her to ease her anxiety. I'd come back again."
"I've been to this location twice for vaccinations. The parking lot is pretty big, even though there are a lot of medical offices in that building. Once inside, the staff is always very polite. I got a shot today and it didn't even hurt. My daughter also didn't react when the needle went in. I was bracing myself when she got her shot but found I didn't need to. Would definitely recommend."
"Came in for my Covid and flu vaccines for myself and my daughter. It was essy to make an appointment online. Staff was friendly and even took me a bit early."
"Brought my 18-month-old here for the first dose of her COVID vaccine and we had such a good experience that we came back for her 2nd dose even though it's 20 minutes away. The staff here are great. The provider is magical-- she was friendly and thoughtful, and she made my daughter feel so at ease that she didn't cry at all when she got her shot (she has flipped out every other time she's gotten shots). Will definitely visit again if we have urgent care needs!"
"We brought our four kids here to get the Covid vaccine for under 5. It was super easy to make an appointment. After check in it wasn't long before we were seen. The nurse was amazing, she was patient and kind administering the injections to the kids. And we were out of there in not time."
"Went in to get my Covid shot. Nice and clean office with a nice and friendly staff. Was able to get in and out in less than 10 minutes. The shot was quick and painless. They have a Community ResourceCenter calendar that you can take with you to find GM free classes and care offered to the community. A great resource! I would recommend this place for at least getting vaccinated, from my experience."
"Went in to get my Covid shot. Nice and clean office with a nice and friendly staff. Was able to get in and out in less than 10 minutes. The shot was quick and painless. They have a Community ResourceCenter calendar that you can take with you to find GM free classes and care offered to the community. A great resource! I would recommend this place for at least getting vaccinated, from my experience."
"My son needed his Covid vaccine booster but his pediatrician didn't have openings for a month and he refused to go to CVS after a bad experience. I made a last minute appointment online and the staff was very patient since my son needed a few tries before he had the courage to get the shot. I'm grateful to the caring staff at this clinic for being so considerate of my son's needs."
"Got our baby's covid and flu shots here. Great service and friendly staff."
"I brought my child here for a vaccination today. The environment is very clean. The service attitude is very good. I didn't have to wait long. It's very efficient."
"It’s always a pleasure to visit Dr Kaur and her staff. They are intelligent and up to date with medicine and shots and ask a lot of good health questions, I recommend this office and Dr Kaur"
"My son's primary care doctor did not have the vaccine readily available and with all the insurance non sense we finally found your office through MyTurn. So glad we did!!! Staff was great and even took my son in early even though they we leaving for lunch when he arrived early for his appointment. Now my son can stop stressing about this vaccine holding up his college admittance. Thank you so much everyone at your office!! FYI- your office was an hour one way from our home...nearest office offering this common vaccine, thank you so much again!!"
"Such a great experience getting my grandson his shot for school clinic was located convenient and staff was very welcoming and helpful"
"The only place around with the kids Covid vaccine, really thankful they did so my two year old was able to get it with us before we travel. The girl who did her shot was so quick, she didn’t even cry. Seriously better than our pediatricians office, I’d come here for all her shots if I could. The person who did our shots was great too and was quick to check us in!!"
"Came for a vaccine I needed for school, I was in and out in less than 20 mins. The staff was very friendly. I’m thankful they saw me even though I walked in 10 mins before they closed."
"Needed a flu shot vaccine and the staff here were helpful, friendly and professional. The waiting room and patient room was nice. Great experience."
"I've gone to Prime family and walk-in clinic a few times over the last couple of years for Covid shots, but last week I needed urgent care, and was delighted to be treated by Dr Kaur on short notice. As usual the premises was spotless and the staff welcoming. The doctor was knowledgeable and thorough in her evaluation. She was also exceptionally compassionate. Her MA, Irais was outstanding, too. Highly recommend this practice."
"Good day. I went to the clinic for the second time wilth my son, and both oh us got covid and influenza shots. We were well taken cared by the staff and the nurse. I will be back in six months. Excellent and very professional service. Tatiana"
"We were here for vaccinations. Upon entering, polite greetings. clean office. in and out. A+"
"Both of my kids got their COVID-19 vaccines at this clinic. The scheduling was easy through myturn.gove and once we got there it was a quick and easy process."
"I went here to get my Covid booster shot as well as the annual flu shot. Very staff was very courteous, competent and professional. Thank you."
"I've been to this location twice for vaccinations. The parking lot is pretty big, even though there are a lot of medical offices in that building. Once ins..."
"I scheduled my kids' covid boosters here - they like the quiet, calm waiting room better than busy pharmacies. We were seen on time, and the nurse that administered the vaccines was great! She asked my daughter questions and talked with her to ease her anxiety. I'd come back again."
"We are so grateful for this clinic—we made an appointment at the Rosemead location. Prime is one of the few clinics (in California, it seems) that could provide the most recent Covid boosters for our toddlers, our youngest being 2 years old. We called all over the Bay Area and Southern California, and the patience answering my questions and knowledge the staff had re: the CDC guidelines was so reassuring. They have convenient weekend hours and the staff and nurses were kind, knowledgeable and great with children. Over the phone and in person, very communicative! Thank you Prime!! We are fans of your clinics for life!"
"Got my Covid-19 booster here. The place was very clean and the staff were kind and professional. They take appointments and walk ins. Very satisfied!"
"Woah! Took my nine year old for a vaccine and it was a magical experience. She didn’t feel a thing and was shocked. She even exclaimed, I give this place five stars!” It’s not close to where we live but I will come here for her next vaccine appointment for sure."